Xavier Institute of Business

Thursday 24 October 2013

Operations Manager


Opportunity Type: Job
HOPE International
Congo (Brazzaville)
About the Organization: 
HOPE International is a network of MFIs operating in several countries around the world. It works to empower men, women, and families through the provision of loans, savings services, basic business training, and mentoring. In its network, HOPE includes traditional microfinance programs, microfinance plus programs, savings-led microfinance programs, and small and medium enterprise development programs.
About the Job: 
HOPE International is seeking a Operations Manager. S/he will be responsible for all of the loan and client management activities of HOPE Congo and will report directly to the managing director.
Tasks and Responsibilities: 
  • Rigorously see to the improvement of the image and effectiveness of HOPE through recommendations, inovations, and reductions in operational costs;
  • Maintain the highest standards of portfolio quality;
  • Ensure policies and procedures are fully implemented in all aspects of operations;
  • Directly supervise all members of the operations team;
  • Evaluate regularly the performance of team members and control their work according to standards and practices of the institution;
  • Achieve the planned growth according to the annual plan;
  • Facilitate the planning and formation of new community banks;
  • Provide weekly projections for planned disbursements of fund;
  • Performing all other tasks as assigned by the MD in order to accomplish the mission of the institution.
Qualifications: 
  • Minimum 5-10 years of experience in microfinance, banking or financial services sector, preferably in Africa or other developing nation;
  • Excellent analytical, problem identification, and problem solving skills;
  • Extreme flexibility and ability to cope with stressful situations;
  • Creativity and ability to work with limited resources;
  • Ability to relate to and motivate local staff effectively;
  • High level of proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoit required;
  • Experience with Loan Performer or other banking software packages is strongly recommended;
  • Considerable skill in effective verbal and written communications, including active listening skills and skills in presenting findings and recommendations;
  • Strong English and French language proficiencies.
Closing Date: 30 Jan 2014
How to Apply:
Interested candidates can send their resume and cover letter tojobs@hopeinternational.org
View Original Posting

jobs@hopeinternational.org

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