Workforce Transition Lead

2013-09-12 | South Africa | Innovation Centre | MTN Next Project

Job Mission:
To develop and execute the workforce transition strategy to execute MTN’s back office transformation onto the required service delivery platforms with minimal disruption to the business
KPA Duties:
• Develop and execute a structured work force transition (WFT) strategy to enable the Service delivery platforms for MTN Next’s implementation. • Develop a WFT toolkit that takes into consideration MTN’s EVP • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. • Continue to maintain a close engagement with specialists from the HR, training and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives. • Assess change readiness for transition and go live, evaluate results and present findings in a logical and easy-to-understand manner. • Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan. • Develop the leadership Immersion and OPCO experience toolkits • Support the execution of plans by employee-facing managers and business leaders. • Be an active and visible coach to managers who are change sponsors. • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes. • Identify resistance and performance gaps, and work to develop and implement corrective actions
Requirements:
Degree in Human or Business Sciences (Preferably post graduate Hons and Masters level) / Post graduate Diploma in HRD / Organisational Development
Essential: Experience in the managing for organisational transformations. Experience in leading the people side of organisation and workforce transition in across geographies and cultures Human Resource Management / Change and Transformation management / Knowledge management / OD &L / Process Consulting and facilitation management / Business related exposure / Strategic Planning / Learning and Development / Busines
Reference No        WTL-NEXT-SAJ
Position Type        Permanent
Affirmative Action  N
Salary                      -
Additional           • MTN Values (Innovation, Simplicity, Can-do, Friendly,Integrity) • Pro-active and initiative • Teamwork and team player focused • Professional presentation • Goal and results driven • Bias for action • Comfort with ambiguity • Objectivity and non-bias / prejudice • Self motivated and learning orientation • Knowledge sharer • Perseverance and agility • Warm, friendly and people focused

Apply     Applications close   2013-09-12

• Computer • Business presentation skills • Report writing and communication • Analytical and diagnostic • Facilitation • Relationship building and influencing • Project and resource management • Marketing, selling and influencing • Basic financial management skills • Team development