Job Title: | GLOBAL ACCOUNT MANAGER (GAM) |
Location: | London |
Country: | Europe |
Company: | FJAJobs Associates Limited |
Description: | |
JOB PURPOSE: To consistently grow the Corporate Bank relationships, business and revenue in a profitable and cost effective manner through management of a portfolio of Global names across the Network. To deeply understand client needs and objectives and identify opportunities for Corporate Bank to support client in addressing problems and challenges relating to sustainable growth and profitability. KEY RESPONSABILITIES: SALES AND RELATIONSHIP MANAGEMENT: Act as Single Point of accountability for a portfolio of globally networked customers and ensure appropriate face-to-face coverage with key contacts in all regions. Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources. Build an account profile/executive briefing document for the global team and provide leadership to the dispersed Local Account Managers through regular structured communication via conference calls, online meeting or formal emails, clearly outlining key projects, opportunities, issues, products transitions, pricing etc. Work with the relevant Group, Cluster and Country CB Heads to maintain and document a Global account strategy which should, at a minimum, include the following; o Profile of account including key business and financial drivers, geographic profile, business strategy and key executives; o Profile of existing customer operations including strategy initiatives, supply chain map and supplier profiles (i.e. relative share of wallet between vendors). o Thorough analysis of Ecobank’s strengths, weaknesses, opportunities and threats relative to the individual account, provide a summary of the business opportunities offered, critical success factors and associated risk/resource considerations; Together with LAMs, review Account Plans for all networked customers with a view to enhancing business volumes and earnings Leverage on the network relationships to generate increased revenue across all product spectrums for each client grouping Conduct joint sales with Group Heads, CB Cluster Head, CB Heads, Local Account Managers (LAMs) and product team with emphasis on cross selling to increase wallet share for Ecobank. BUSINESS DEVELOPMENT: Identify enterprise and alliance opportunities and engage with Corporate Bank Product Group as well as Ecobank Capital, Domestic Bank teams to develop joint engagement plan. Identify and implement marketing strategies and business opportunities development and implementation of network sales process to drive pipeline growth and deal execution for the Regional names. Understand customer needs and provide with products and services to satisfy client needs and achieve strategic objectives. Develop executive contact plan and arrange meetings with appropriate Ecobank Group Heads CREDIT MANAGEMENT: Collate a Single CA application incorporating a risk assessment of the customer group. Obtain approval of limit applications for constituents of customer groups. Agree pricing with LAMs. Ensure that all exposures to all constituents of a customer group are accurately recorded in all Bank credit reporting systems. Ensure that LAMs are aware of and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement relative to the particular relationship. Ensure no loss of valued networked corporate relationships due to inefficiency. JOB CONTEXT: The role involves frequent travelling and interaction with Senior and Executive staff of Regional Companies. The incumbent should be customer & results focused; highly self-motivated with a professional can do approach. Bilingual speaking (English/ French) is essential. The role sits in International location (France, UK, UAE, China, US and South Africa) close to the decision Centers of Global Customers. JOB SCALE: Human Resources: The role can supervise directly or indirectly LAMs. Finance: Manage a portfolio of average 30 Global Corp. names for average revenue …USD. Others: Frequently in interaction with Senior and Executive staff at global level. | |
Qualifications: | |
Experience: At least 10 years sales experience with good sales track record, preferably in Wholesale/Corporate Banking; Ability to interact and negotiate with the client organization at the global decision-making level; Customer focused & results orientated; Excellent verbal and written communication skills in relevant languages to the accounts assigned; Ability to pull together various resources to sell and deliver customer solutions; Good organizational and time management skills are highly desirable; Result driven team player; Strong leader who can make tough calls; Inclusive, flexible, internationally savvy and sensitive to client culture. Education: Bachelor’s/Master’s degree in Business Administration, Marketing or related field of study. Personal Attributes: Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally, with colleagues on the ground in the affiliate, the Region and the Group Office. Self-starter capable of working on your own initiative; Strong interpersonal, influencing and communication skills | |
Contact Details | |
Contact Person: | |
Telehone: | |
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E-mail: | damilola@findajobinafrica.com |
Monday, 14 October 2013
Global account Manager
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