Chief Operating Officer - Kashf Microfinance Bank Limited Pakistan

About the Organization: 
FINCA International, one of the world's leading MFIs, provides financial services to clients through wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America, and the Greater Middle East.

About the Job: 
FINCA International is seeking a Chief Operating Officer for FINCA Pakistan. S/he will be responsible for the management of core business operations, including lending, product development, marketing, policy development, and application of internal controls. S/he will ensure that the FINCA subsidiary is competitive, and that outreach and profitability performance targets are met.

Tasks and Responsibilities: 

• Guide and direct management in the development, production, promotion, and financial aspects of the organization's products and services;
• Direct the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives;
• Oversee executives who direct department activities that implement the organization's policies;
• Create the structure and processes necessary to manage the organization's current activities and its projected growth;
• Maintain a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession;
• Develop and install procedures and controls to promote communication and adequate information flow within the organization;
• Supervise design of hardware and software systems to assist in the smooth and efficient flow of information;
• Establish operating policies consistent with the chief executive officer's broad policies and objectives and ensures their execution.;
• Evaluate the results of overall operations regularly and systematically and reports these results to the chief executive officer;
• Ensure that all organization activities and operations are carried out in compliance with regulations and laws governing business operations;
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include:
  • Interviewing, hiring, and training employees;
  • Planning, assigning, and directing work;
  • Appraising performance;
  • Rewarding and disciplining employees;
  • Addressing complaints and resolving problems.

Qualifications: 

• Master's degree in Business Administration, Management, Finance, Economics or related field, or equivalent work experience is required;
• Minimum 5 years' experience in comparable positions in terms of responsibility in banking or microfinance in an operations line-management role. Prior experience as a member of a senior management team is desirable;
• Experience in credit origination and credit risk assessment, business experience in micro lending, small enterprise lending, and rural and agriculture lending. Experience in both credit and deposits in addition to mobilization and delivery channel development a plus;
• Experience in developing and implementing strategic/operational plans for financial institutions;
• Excellent organizational, planning, analytical, and problem-solving skills;
• Strong business management and negotiation skills;
• Excellent technical report writing skills and computer literacy;
• Fluency in English and local language(s) required;
• Availability for domestic travel (up to 30%) and international travel (10%).