Xavier Institute of Business

Monday, 23 June 2014

Service Delivery Management Ericsson

Date: Jun 18, 2014
Location: , CM
Req ID: 34834

Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Job Summary
To accelerate service delivery, efficiency and performance within and between Operations in the Regions, Global Service Centers and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models and support, deployment programs and common structures. Identify and execute improvements within the global service delivery organization.
Secure close cooperation with the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade Ways of Working, Competence and Knowledge Management practices. The intention of this job role is also to develop, deploy and implement ESDM in line with the service delivery strategy to create an environment that supports global efficiency and profitable growth.

Responsibilities & Tasks
  • Manage and Support Service Delivery
  • Maintain delivery models, frameworks, job roles, assessments and strategies
  • Manage stakeholders on all levels within Global Service Delivery
  • Deploy and implement Service Delivery Strategy
  • Drive knowledge transfer


Position Qualifications
Core Competences:
  • Sales Process Knowledge
  • Change & Improvement Management Skills
  • Project Management Skills
  • Presentation Skills
  • Fundamental Leadership Competence
  • Service Delivery Process, Models & Strategy

Behavioral Competences:
  • Creating and Innovating
  • Formulating strategies & Concepts
  • Persuading & Influencing

Minimum Qualifications & Experience Requirements:
  • Minimum Requirements for the job Service Delivery Management is 2 years of experience of Service Delivery.
  • Relevant degree or diploma

Service Delivery Management Ericsson

Date: Jun 18, 2014
Location: , CM
Req ID: 34834

Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Job Summary
To accelerate service delivery, efficiency and performance within and between Operations in the Regions, Global Service Centers and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models and support, deployment programs and common structures. Identify and execute improvements within the global service delivery organization.
Secure close cooperation with the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade Ways of Working, Competence and Knowledge Management practices. The intention of this job role is also to develop, deploy and implement ESDM in line with the service delivery strategy to create an environment that supports global efficiency and profitable growth.

Responsibilities & Tasks
  • Manage and Support Service Delivery
  • Maintain delivery models, frameworks, job roles, assessments and strategies
  • Manage stakeholders on all levels within Global Service Delivery
  • Deploy and implement Service Delivery Strategy
  • Drive knowledge transfer


Position Qualifications
Core Competences:
  • Sales Process Knowledge
  • Change & Improvement Management Skills
  • Project Management Skills
  • Presentation Skills
  • Fundamental Leadership Competence
  • Service Delivery Process, Models & Strategy

Behavioral Competences:
  • Creating and Innovating
  • Formulating strategies & Concepts
  • Persuading & Influencing

Minimum Qualifications & Experience Requirements:
  • Minimum Requirements for the job Service Delivery Management is 2 years of experience of Service Delivery.
  • Relevant degree or diploma

Service Delivery Management Ericsson

Date: Jun 18, 2014
Location: , CM
Req ID: 34834

Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

Job Summary
To accelerate service delivery, efficiency and performance within and between Operations in the Regions, Global Service Centers and Global Competence Hubs. Support the delivery force to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & KPIs, job roles, competence models and support, deployment programs and common structures. Identify and execute improvements within the global service delivery organization.
Secure close cooperation with the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade Ways of Working, Competence and Knowledge Management practices. The intention of this job role is also to develop, deploy and implement ESDM in line with the service delivery strategy to create an environment that supports global efficiency and profitable growth.

Responsibilities & Tasks
  • Manage and Support Service Delivery
  • Maintain delivery models, frameworks, job roles, assessments and strategies
  • Manage stakeholders on all levels within Global Service Delivery
  • Deploy and implement Service Delivery Strategy
  • Drive knowledge transfer


Position Qualifications
Core Competences:
  • Sales Process Knowledge
  • Change & Improvement Management Skills
  • Project Management Skills
  • Presentation Skills
  • Fundamental Leadership Competence
  • Service Delivery Process, Models & Strategy

Behavioral Competences:
  • Creating and Innovating
  • Formulating strategies & Concepts
  • Persuading & Influencing

Minimum Qualifications & Experience Requirements:
  • Minimum Requirements for the job Service Delivery Management is 2 years of experience of Service Delivery.
  • Relevant degree or diploma

Wednesday, 11 June 2014

DEPUTY COORDINATOR OF ADMINISTRATION lN CHARGE OF HUMAN RESOURCES WITHIN ACMS

JOB VACANCY ANNOUNCEMENT FOR THE RECRUITMENT OF ONE (01) DEPUTY COORDINATOR OF ADMINISTRATION lN CHARGE OF HUMAN RESOURCES WITHIN ACMS
Context and justification
ACMS (Association Camerounaise pour le Marketing Social) is recruiting a Deputy Coordinator of Administration in charge of Human Resources.
The successful senior officer will be mainly responsible for providing support to and expertise on coordination activities of administrative services, ensuring strategie planning and management in the area of human resources, playing a pro active role in developing and implementing staff retention strategies and the promotion of professional development, ensuring the application of internal regulations and national legislation, preparing and implementing a management and human resource development annual plan, including individual training plans (integrating them in individual MBOs), equally play a leadership role in the integration of PSl's approaches and the creation of systems for a better management and development of human resources in a multi project and multi-donor management structure, whose activities are deployed in ten (l0) Regions through four (4) regional offices.
ACMS is affiliated with the Populations Services International (PSI) network. PSI is an internationally renowned organisation, which operates in the field of health and whose programmes are oriented toward malaria, child survival, HIV, and reproductive health.
Duty station: Yaoundé
Type of employment contract: Two-year fixed term contract in view of an unlimited term contact
Start date: July 2014.
Position level: Category 10, grade E of the II tertiary sector of the National Collective Trade Agreement.
Job description
Answerable to the Senior Coordinator of Administration, the Deputy Coordinator of Administration in charge of Human Resources shall be expected to:
Support to the coordination of administrative services:
Provide support to the Senior Coordinator of Adnùnistration in the implementation of the coordination activities of ·the various adnùnistrative services [HR Contracts & Disputes, Trust Estate, Purchases, Supp1y, Quality and compliance control, Logistics, lCT, Safety & Security]
Ensure reporting through timely cdnsolidation, planning, and activity reports of the various administrative services
Staff administrative management:
Ensure that employment con tracts are drafted and renewed within the required time limit
Guarantee the correct filling in and archiving of time sheet
Organise and help in the orientation of newly recruited staff
Update ACMS staff individual records according to the classification, while ensuring that each file record has copies of the con tract employments, CVs, leave card records, wage slips, performance assessment reports, as weil as any other documents and correspondences relating to human resources
Ensure a follow-up of staff management at the CNPS and health insurance
Maintain a database on ail employees and providing, where need be, appropriate information so as to have an objective basis for decisions relating to staff management
Process payroils as weil as ail related operations
Organise the preparation and application of disciplinary measures taken by hierarchy or the Management against personnel members
Ensure the strict compliance with laws, regulations, procedures, personnel policies, code of conduct, in a bit to protect ACMS personnel and its platform in all actions relating to human resources such as: Draft contracts, (test, intemship, disciplinary letters, contract breach ... ) / Plan annualleaves and monitor their execution / Monitor personnel absences and movements / Provide the staff with professional cards and security badges / Create and conduct the TEAM BUILDING policy / Ensure that a good social climate and working environment are maintained / Organising monthly meetings for the staff / Manage relations with staff Delegates
Performance management:
Partake in staff screening, recruitment, and promotion procedures
Ensure that each employee has an update and good quality job description
Advise and monitor the preparation of operational individual plans each year
Be effectively involve in the implementation of L&P's activities
Institutionalize basic competences within the framework of the performance management system
Prepare documents on annual assessment and monitor their application in accordance with the procedures in force
Guarantee the permanent keeping of records of evaluation committees: this shall include, acting as a reporting secretary, and the drafting of evaluation committees minutes
Prepare an annual training plan for auxiliary staff and organise programme intended to rein force staff competences and performances
Seek for training opportunities in PSI in order to address the staffs performance challenges
Suggest strategies to meet transparency needs in performance management
Give his/her point of view in matters of discipline or poor performance
Prepare statistics and performance monitoring dashboards for the staff
Ensure the application of human resources development plans adopted
Prepare an annual social audit for staff management and development
Human resources management policy:
Ensure that ACMS' staff development and management policies comply with the legislation in force;
Ensure that human resources management manual is updated with regard to ACMS policies, the legislation in force in Cameroon, and that it is broadly disserninated among the staff;
Provide ad hoc training on ACMS policies and legislation as needed, as weil as preparing and disseminating, for this purpose, memos and directives to the attention of the staff;
Monitor and update ACMS policies and procedures relating to human resources management within the Mission;
Ensure the implementation of audit recommendations on human resources management.
Gender, Equity, and Diversity policies (GED):
Ensure that ACMS' GED policies comply with the legislation in force;
Develop and implement ACMS' Gender-Development and Equity Strategy;
Fully involve the PLT / SMT in the GED policy;
Create a GED working group in Yaoundé, as weil as in other offices and come up with reports from the results of the working groups;
Organise training and awareness sessions for GED principles and activities for the staff and support staff involved in the programme.
Required profile, qualifications, and professional experience:
Must be of Cameroonian nationality, a be at least 30 years old;
Must hold post-graduate degree equivalent to at least BAC+4 in HRM;
Have at least five(05) years of experience in a similar position within a referral structure (NGO, Multinational firm, or a renowned company);
Have a proven experience in human resource planning and management;
Perfect mastery of IT software: (Word, Excel, Power point, Internet, Payroll & HRM);
Languages: French/English bilingualism is a plus;
Have good writing skills;
Have good analysis and conflict management skills;
Have strong interpersonal relationship;
Have a thorough knowledge of Cameroon Laws and Regulations of Labour Law;
Have high-developed organizational skills;
Have good public relations skills;
Be honest and demonstrate a commitment and ability to work in harmony with people of diverse backgrounds and cultures;
Ability to demonstrate skills in managing human relations, communication, and the development of individuals;
Have analytical and strategie thinking abilities, as well as result-oriented management skills;
Have a structured mind and good skills in oral and written communication;
Be able to work under pressure and carry out self assessments.
Dossier de candidature
A cover letter;
A detailed CV that complies with the form provided for that purpose on the website: htpp:www.acms-cm.org, including contacts and email addresses ofthree (03) references;
A certified copy of required certificates;
A photocopy of the national identity card;
Copies of documents attesting the candidate's experience (Internship or employment attestations, work certificate, or any other relevant document)
Submission of application files
Complete application files should be submitted in an anonymous envelope on which is written:
"Application for the position of Deputy Coordinator of Administration in charge of Human Resources" at any of the following addresses:
ACMS headquarter in Yaoundé, Mballa II neighbourhood, at Dragages, TellFax: 22-20-92-24
The Regional office in Garoua, Yelwa neighbourhood, at Hôtel de cité, Tel: 22-27-20-02
The Regional office in Douala, Ndogbati neighbourhood (Agip junction) near " Maison du cycle" Te: 33-41-11-12
The Regional office in Bamenda, at "Metta Quarters" Gracious Building 2nd floor, Tel: 33-36-20-79
Deadline for the submission of application files: is" June 2014.
Female candidates are strongly advised to apply and only shortlisted candidates shall be contacted.
ACMS reserves the right to recruit a candidate who does not fulfil ail the above statedrequirements or using a modified profile for the position.

Tuesday, 13 May 2014

FINANCE AND TAX MANAGER – HUAWEI TECHNOLOGIES CAMEROON CO. LTD


Job Description:
1. be responsible for calculating and declaring taxes for Cameroon and Central Africa
2. cooperate with tax office and resolve tax audit issues
3. cooperate with external audit office and resolve audit problem4、do company Tax Planning
4. Reduce Tax risk
Job Requirement:
1. Very familiar with Cameroon and Central Africa local tax law, professional on VAT, CIT, WHT, registration fee and so on, can dependently and correctly calculate tax
2. more than eight years tax working experience, including audit office, tax manager and so on, KPMG, PWC, Deloitte is first
3. very familiar with tax audit procedure and very familiar with tax rules and requirement for above two countries.
4. very familiar external audit requirement
5. Master's Degree in Accounting, Finance or related study
6. Excellent communication/Analytical Skills
7. Fluent in both English & French
Send cover letter and CV to:
Huawei Technologies Cameroon Co. Ltd B.P.4427 Nlongkak Yaoundé Cameroon
Tel: Tel: 00237-2200199
Fax: Fax: 00237-2200201
Deadline: 2014/05/22

Wednesday, 30 April 2014

Camp Manager Place of Performance: Mogadishu, Somalia

Posted:Apr 29, 2014
Location:Somalia
Languages:English
Deadline:May 18, 2014
Organization:CTG Global
Sectors:Administration
Work experience:From 7 years to 10 years


Position:Camp Manager
Place of Performance:Mogadishu, Somalia
   

OVERVIEW OF CTG GLOBAL
CTG Global is a Human Resources Service Company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations, businesses, security companies and individuals that enables them to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

OVERVIEW OF THE POSITION
The Camp manager will be responsible for site improvement and maintenance, supervision of food services and serving as the on-site public face of the camp.
GENERAL FUNCTIONS
  • Responsible for administration, conduct and performance of all personnel, including HR matters to include leave and rest, duty roisters, staff discipline, pay and allowances, travel, security, appropriate insurance cover, medical and general welfare
  • Responsible to ensure that all services are provided in an efficient and timely manner to internationally accepted standards
  • Ensure camp’s ground are clean and properly maintained
  • Ensure camp vehicles and machinery are kept in good condition
  • Responsible operating and insuring the safe operation of camp vehicles, equipment, and appliances by facilities staff
ESSENTIAL EXPERIENCE
  • Minimum of 7 years’ experience as a senior project manager in similar projects and/or similar roles for the UN, international organizations or large corporations
  • Ability to communicate effectively and to take decisive action particularly during emergency situations
  • Experience in conflict/post conflict zones, the East Africa and Horn of Africa Regions, especially Somalia is a desirable.
LANGUAGES
  • Excellent communication and written skills in English.

IMPORTANT NOTE: POSITION IS SUBJECT TO CONTRACT AWARD

 Interested candidates should submit their CV along with their application letter via e-mail to careers@ctgglobal.comwith reference to “BHJOB2678_497” in the subject line. Short-listed candidates will be contacted for an interview.
In your application please specify that you found out about this opportunity on DevelopmentAid.org.
Veuillez indiquer dans votre candidature que vous avez consulté cette offre sur le site web DevelopmentAid.org.
To apply
Applications and updated CV should be submitted to  careersctgglobal.com
Registered experts can apply via our site:

Thursday, 24 April 2014

Community Economic Development Program Specialist



Opportunity Type: Job
Nuru International
Ethiopia
About the Organization: 
Nuru International is a 501(c)(3) organization that plans to make a significant impact in the fight against extreme poverty. It helps impoverished, rural communities to lift themselves out of extreme poverty in a sustainable way within five years through a holistic community development model.
About the Job: 
Nuru International is looking for a Program Specialist for its upcoming Community Economic Development (CED) program in Ethiopia. S/he will be helping in designing and managing a new €˜community based savings and loans program€™ in Boreda, Ethiopia as part of the Program Planning Process (PPP) team. After the planning phase, s/he will manage the CED strategy and implementation of the model on the ground.
Tasks and Responsibilities: 
  • Actively be involved in the Nuru International PPP to design and implement the CED model in Ethiopia to meet the needs of partner communities;
  • Actively participate in planning and writing of a detailed 5 years project proposal outlining the goal, outcomes, and activities of the CED model;
  • Emphasize co-creation of CED program strategy with Ethiopian staff;
  • Create and efficiently manage program budget to meet program goals;
  • Create staffing model, recruit, manage, and train Ethiopian staff;
  • Closely work with Nuru M&E team in designing and implementing strategy to collect baseline data for future impact evaluation purposes;
  • Introduce and manage Nuru CED’s management information systems (MIS) to systematically keep and manage financial and program data;
  • Track progress toward meeting pre-determined goals and exit criteria;
  • Implement and manage the approved CED program strategy;
  • Translate Nuru’s development philosophy and methodology to operations on the ground.
Qualifications: 
  • Bachelor’s degree in Business Administration, Finance, International Development or related fields. Masters preferred;
  • At least 2 years of experience in operation or management of community based group savings and loans program, or formal microfinance or microsavings programs;
  • Prior experience of living and/or working in a developing country. Experience of working with the poor is highly preferred;
  • Experience of working with microfinance based MIS systems (working experience with Mifos is preferred);
  • Formal data management experience, solid quantitative skills, and advanced level of experience with Excel. Salesforce database management skill a plus;
  • Effective crisis management and rapid, innovative problem solving skills in uncertain environments;
  • US work authorization required.
Closing Date: 29 Apr 2014
How to Apply:
Apply Online
View Original Posting